“Post Occupancy Evaluation (POE) of Healthcare Facilities – A New Approach.”
Health Infrastructure NSW oversees the planning, design, procurement and construction of health capital works in NSW. The NSW Government has committed more than $19 billion in infrastructure spending in Health over the forward capital program. NSW has 90 projects underway across metropolitan and regional NSW. This critical mass of health projects provides an opportunity to evaluate completed projects and apply the lessons learned to new health facility guidelines and projects.
Health projects in NSW must follow the Process of Facility Planning which culminates in POE of the new health building. This type of evaluation is not only costly but the scope and scale of the evaluation makes it difficult to apply learnings in a meaningful way.
Health Infrastructure continues to undertake POE but the focus is now on service types across multiple recently completed projects (e.g. maternity services, medical imaging, intensive care services). This focus allows the comparison of a single service across a range of hospitals which may vary in location (metropolitan and rural), size, staffing profile and role delineation.
Recommendations arising from the review are summarised and timed to coincide with Australasian Health Facility Guideline (AusHFG) updates. Learnings can also inform projects at the planning stage so that innovation or safer / sustainable systems of work can be adopted without delay.
Speaker: Jenny Green
Jenny has worked in public healthcare for 25 years as a registered nurse, manager and more recently as a planner advising on capital planning.
Jenny currently works for Health Infrastructure NSW as the lead for the Service and Facility Planning team. Until recently, Jenny was also the Project Lead of the Australasian Health Facility Guidelines which are a resource developed by the Australasian Health Infrastructure Alliance. These roles require collaborate with clinicians and the design team to translate requirements and ways of working into the built form.